Software module

Sept. 3, 2008
SmartEquip introduces the SE Warranty module to the SmartEquip Efficiency Suite.

SmartEquip introduces the SE Warranty module to the SmartEquip Efficiency Suite. SE Warranty standardizes the process of submitting and receiving warranty claims, enabling consistent management of warranty processes, communications and status updates. Features include warranty claim creation that prompts for all required information, including model number, serial number, service date and service hours, so that the claim is submitted accurately and completely. Claim status updates can be viewed to track the progress of warranty submission. The module is available to fleet owners who implement SmartEquip’s e-FleetPro and for OEMs who utilize the company’s product support suite.