MCS Rental Software Introduces New Equipment Portal Via QR Code
MCS Rental Software, a provider of rental management solutions, launches an Equipment Portal that allows MCS customers to place a unique QR Code on any rental item. By simply scanning the QR Code, rental customers gain instant access to a wealth of information, such as user manuals, certificates, and other valuable data. Renters receive an enhanced user experience, placing crucial information right at their fingertips.
Josh Lewis, president of MCS Rental Software Inc., explains: "We are delighted to launch our new Equipment Portal. It's all about enhancing the customer experience and providing a value-added service. By offering quick and easy access to essential product information, renters find the exact info they need without calling the rental branch."
MCS Rental Software has ensured that this new feature not only empowers the end-user but also promotes brand consistency for the rental companies. The stored information accessed via the QR code can be customized to include company branding, ensuring that every interaction a customer has with the rental equipment strengthens the brand image.
"Implementing the Equipment Portal in rental operations is a huge step towards improved efficiency and increased customer satisfaction,” added Lewis. “For rental companies, it simplifies operations, maintains brand consistency, and provides better service. Clients benefit from easy access to comprehensive information, saving them time and improving their overall rental experience. It's a win-win scenario, driving business growth and setting new standards in customer service."
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.