MCS Rental Software Launches New eScan Enhancements: Empowering Rental Businesses with QR Codes + AI
MCS Rental Software has released powerful upgrades to its eScan module — an innovative tool that helps rental businesses streamline equipment management, improve safety, and serve customers more efficiently using QR codes and AI.
Rental companies are constantly juggling paperwork, customer support, and equipment tracking — all while trying to stay organized and deliver excellent service. With MCS eScan, each piece of equipment gets its own QR code. Scanning the code gives instant access to that item’s documents — manuals, test certificates, safety instructions — all updated in real time.
With the new AI Manual Assistance feature, staff can now “chat” with equipment manuals, asking questions in their own words and language. The company said whether it's troubleshooting an issue or checking setup instructions, they’ll get instant, easy-to-understand answers right on-site, the company said.
The benefits are:
• No more outdated paperwork. All docs are digital and always up to date.
• Faster answers on the job site. The AI assistant can answer questions in any language.
• One QR code does it all. Customers and internal teams can use the same code for documentation and asset tracking.
• Improved safety + efficiency. Staff spend less time flipping through binders and more time getting the job done.
“This update makes operations smarter, safer, and simpler,” said Josh Lewis, president of MCS U.S. “It’s about giving your team the tools they need — right when they need them — so they can work more efficiently and deliver a better experience to your customers.”
Whether users are tracking deliveries, managing collections, or keeping up with inspections, eScan keeps documents and equipment connected — saving time and reducing headaches.
Visit: https://www.mcsrentalsoftware.com
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.