AXCS Equipment Enhances Machine Support with Advanced, Serial-Specific QR Codes
AXCS Equipment has rolled out advanced, serial-specific QR code decals across select equipment lines. This digital enhancement is designed to provide operators and equipment owners with instant, targeted access to critical machine data and support resources directly from their mobile devices.
“We are constantly looking for new ways to maximize efficiency and support for our customers, and these updated QR codes are a perfect example of that commitment,” said Eric Liner, CEO of AXCS Equipment. “By linking directly to a machine's specific serial number, we are drastically reducing the time it takes for both operators and owners to find the exact resources they need, keeping equipment maintained and jobsites productive.”
Building on the company's initial introduction of custom QR codes in 2021, the new decals represent a significant digital upgrade. While the previous system provided general information covering an entire equipment series, the new QR codes identify the exact serial number of the machine. This intelligent routing allows users to skip several manual lookup steps on the website and guarantees the information provided is specific to that exact unit.
This precise connectivity delivers tailored benefits for every user on the jobsite. For operators and rental customers, a quick scan instantly pulls up the correct operation manual, pre-start inspections, and other vital safety resources.
For equipment owners and rental companies, the serial-specific codes streamline the entire maintenance and fleet management process. Service teams can quickly access exact service manuals, utilize the service bulletin lookup, and shop for replacement parts that are guaranteed to fit that specific serial number. Additionally, the update allows users to create a service ticket automatically tied to the scanned machine and features a new feedback area to send comments directly to the manufacturer regarding that specific unit.
The updated QR code decals are already equipped on recently shipped machines, currently featured across the Pro Series and Zero Turn series models. Implementation across the EL and TH series is planned for a later date.
For more information visit: https://axcs.com/
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.