LGMG North America Opens Charlotte Service Center for Multi-Brand Equipment Repairs
LGMG North America has opened its first service center, expanding the company’s repair and service capabilities for construction and utility equipment, including support for mixed fleets from multiple OEMs. Located in the Charlotte area, North Carolina, the new facility offers fleet managers specialized expertise and shop capabilities to handle major repairs, inspections, reconstructions and refurbishments, enabling their technicians to focus on routine maintenance and rental-ready preparation.
The 25,000-square-foot facility services equipment from a variety of manufacturers, as well as servicing LGMG equipment, providing rental companies, contractors and utility companies with an efficient solution for more extensive repair and restoration work. Equipment serviced at the center includes mobile elevating work platforms (MEWPs), telehandlers, utility tractors, truck-mounted machines, excavators, forklifts and more.
“Rental companies have to make decisions every day about where their technicians’ time is best spent,” said Jerome Kale, branch manager, LGMG North America. “If they have a major repair that will take several days, they can send that work to us and keep their technicians focused on getting other equipment ready to go back out. By outsourcing large-scale repairs, fleet owners can help maximize technician productivity, improve equipment availability and return machines to service more quickly.”
The service center is fully equipped to handle a wide range of work, including structural work, like boom and rotation bearing replacements; system overhauls, such as extend and retract cable replacements; wiring harness work, hydraulic hose replacement, rotation bearing replacement, remounts and extensive damage repairs. The facility also performs reconstructions and refurbishments.
28 days
The LGMG service center is designed to return machines to service as quickly as possible, helping protect utilization goals. The facility targets a turnaround time of 28 days or less for major repairs, helping customers get equipment back to work within a single billing cycle. The center sources and supplies parts for a wide range of equipment, including OEM and quality aftermarket parts where available.
Located in an area with a high concentration of rental and construction activity, the service center strengthens LGMG support in the Southeast. The facility helps address a gap in the local market for specialized repair expertise. It reflects LGMG’s long-term commitment to supporting rental fleets beyond equipment delivery, helping customers maximize uptime, fleet utilization and overall equipment lifecycle value.
For more information about LGMG North America’s new service center, click here.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.
