JLG Industries, a leading global manufacturer of aerial work platforms and telehandlers, recently opened a new service center in Rock Hill, S.C. JLG adds its newest 13,800-square-foot, seven-bay facility to the company’s existing service centers in Houston; Riverside, Calif.; and Hagerstown, Md.
Like the Houston, Riverside and Hagerstown locations, the Rock Hill facility will inspect, maintain, and repair all brands of lift and access equipment at the JLG facility or on location at a customer’s jobsite. Services include quarterly and annual ANSI-required aerial work platform inspections, preventive and planned maintenance, and light and heavy repairs. The center also offers mobile service, where factory-trained technicians with fully equipped vehicles visit customer jobsites, for maintenance and repairs.
“Many of our customers are focused on their core construction and rental businesses. They look to JLG as an extension of their service operation to help keep their fleet operating at peak performance,” said Jonathan Dawley, JLG Industries global vice president, aftermarket. “By adding locations in key markets, we are better able to meet our customers’ needs while providing quicker response times.”
In addition to the Charlotte-area service center, JLG plans to add branches in Atlanta and Orlando within the coming year, demonstrating its continued commitment to its customer base. These centers will complement the recent opening of the JLG East Coast Parts Distribution Center in Atlanta, which optimizes parts availability and delivery times to east coast based customers.
In addition to its seven service bays, the new facility features a wash bay and two 15-ton overhead cranes. It sits on 8.7 acres of land, which includes a two-acre equipment storage area.
To learn more about the JLG service offering, visit www.jlg.com/en/parts-services/service-center-locations. For more information about JLG, visit www.jlg.com
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.