Alert Rental Software has partnered with FleetUp to improve communication between dispatchers, drivers and customers to make deliveries more effective. FleetUp integrates into Alert’s software to automate the most important parts of the delivery process, giving dispatch, drivers and customers real-time shipment GPS locations and ETAs.
“We’re delighted to partner with FleetUp to bring even more value to Alert’s Dispatcher Dashboard. Our integration will save Alert customers time and money, and we’re excited to continue developing innovative GPS solutions together,” said Mary Crosslin, co-president/chief operating officer of Alert Rental.
As soon as drivers are ready to start their delivery, they click “Start Delivery” on their mobile app. The app automatically generates the delivery address, route, and order info. At the same time, the end-customer receives an automated ETA via text or email. Meanwhile, dispatch monitors every step of the process remotely.
FleetUp, the mobility industry’s premier telematics provider, and Alert, the rental industry’s most comprehensive software provider, deeply understand customer needs. In a space that’s increasingly automated, many technology providers forget that the ultimate goal of automation is to help people – the employees businesses depend on and the customers businesses serve.
“FleetUp's solutions are not only designed to make companies more efficient, they also help our clients create a stronger experience for their customers,” said FleetUp CEO Ezra Kwak.