Rermag 11925 Alert 2019 User Conference Pic

Alert’s 34th User Conference Features Brainstorming, Classes

Nov. 23, 2019
Alert Management Systems recently hosted its 34th annual User Conference in Colorado Springs, Colo.

Alert Management Systems recently hosted its 34th annual User Conference in Colorado Springs, Colo. Alert’s client base of successful rental operators met to learn about new features in Alert’s upcoming revision release, meet with vendors, network with peers, take classes, and vote for desired enhancements for future development.

Stan Tamme of Signature Party Rental in Santa Ana, CA said of the event, “This is my first conference and it shows that Alert wants to make a product that is client-driven. Alert listens to the ideas that are wanted, needed and/or not needed, and then makes the amendments through a vote or what makes sense.” This year’s three-day conference featured 35 class sessions, which included classroom lessons from Alert staff, presentations led by Alert partner vendors, roundtables of Alert users brainstorming enhancements to their rental software, and one-on-one meetings between Alert users and staff. The Alert User Advisory Board, an independent committee made exclusively of Alert users, helped drive the agenda of the conference.

“We work diligently year-round to ensure that this event proves to our clients that we are truly in partnership and work in a collaborative way with them,” noted co-president/chief operating officer of Alert Management Systems, Mary Crosslin. “Our entire staff attends this event each year. It’s vitally important to us that both our clients and employees know that we’re in this together and that we’re one small business supporting hundreds of other small businesses.”

Next year’s Alert User Conference will be held in downtown Colorado Springs, Colo., at the Antlers Hotel from November 1-3, 2020.

Alert pioneered the industry’s first User Conference in 1985, the company said, when Alert users gathered with Alert staff to trade ideas, work together to decide what features to introduce in the annual enhancement, and network. The event was so successful that the tradition continues today.