Dynapac North America Launches 24-Hour Parts Guarantee
Dynapac North America, a manufacturer of compaction and paving applications, announces a 24-hour parts guarantee on breakdown orders. Dynapac is now guaranteeing that the parts needed to get equipment back up and running in the event of a breakdown will be delivered within 24 hours. Dynapac has more than 200 dealer locations in North America.
“This will be a game changer for our customers,” said Jamie Roush, vice president of aftermarket, Dynapac North America. “Knowing that they can count on us to keep their equipment running is critical to their success. We have spent the last year since the divestment positioning our Inventory & Logistics operations to be able to offer the 24 hour parts guarantee. We are very excited to launch it.”
For more details, contact your local dealer, or visit dynapac.us/partsguarantee. The guarantee applies to breakdown orders placed according to the “24 Hour Parts Guarantee” terms and conditions.
Dynapac is a leading supplier of high-tech soil and asphalt rollers, pavers and milling equipment. Headquartered in Wardenburg, Germany, Dynapac has production facilities in Europe, South America and Asia. Dynapac is part of the FAYAT Group. Dynapac North America customer support and distribution is located in Fort Mill, S.C. Find out more at https://dynapac.us
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.