Material handling equipment manufacturer Crown Equipment Corp. has opened a regional service training center in Kansas City, Kan. The company now has a network of eight regional service training centers in North America dedicated to training programs for Crown customers, dealers and employees.
The new facility joins the company’s existing regional training centers in California, Georgia, Illinois, Massachusetts, Ohio, Texas, and Ontario, Canada, offering Crown’s Demonstrated Performance Training Programs. The training centers offers a range of forklift training programs including DP Service Training for technicians; DP MoveSafe Train-the-Operator; DP LeadSafe Train the Supervisor; DP TrainSafe Train-the-Trainer and pedestrian training.
“Crown’s one-of-a-kind regional training center network exemplifies our commitment to offering forklift training programs that help our customers promote safety, improve productivity and reduce total cost of ownership,” said Justin Moore, regional training manager, Crown Equipment. “Each location is fully supported by Crown and features factory-trained instructors. Crown’s Demonstrated Performance training goes above and beyond traditional classroom lectures, allowing participants to work directly on forklifts with instructor supervision. Through first-hand experience, participants gain the specific skills and knowledge they need to keep a fleet up and running.”
The Crown DP service technician training model incorporates hands-on learning, a ratio of four students to every instructor and ongoing positive instructor feedback. The model requires students to demonstrate for an instructor the skills they learned individually, helping to ensure each student develops the necessary skills to confidently perform service work according to Crown guidelines. The workshops can be customized to match the needs of each technician. Participants access interactive modules through Crown’s learning management system; allowing technicians to work at their own pace and focus on the particular tasks and skill groups that best serve their organization.