Develon Expands its Dealer Network with Six Stewart & Stevenson Locations
Develon is expanding its dealer network in the United States with the addition of six new locations. Stewart & Stevenson is the newest dealer enterprise to join the Develon dealer network, which now has more than 200 locations in North America.
Stewart & Stevenson offers the full line of Develon construction equipment at its locations in Albuquerque, N.M.; Denver; New Orleans; and El Paso, Lubbock and Wichita Falls, Texas.
“Stewart & Stevenson has been in business for more than 120 years, distributing engines, transmissions and parts for on-highway, industrial, power generation, and oil and gas applications,” said Brian Carey, director of service. “Innovation is engrained in who we are, and we are excited to partner with Develon to expand our offerings into the construction equipment market. The reputation of Develon for high-spec construction equipment at a competitive price fits our strategy to represent quality, proven products throughout our distribution footprint.”
The new dealer locations have Develon machines in stock and parts readily available to service their customers’ equipment, including older, legacy machines operating in these areas.
“It’s extremely important for our stores to carry a full line of construction equipment, both for sales and short- and long-term rentals,” said Carey. “Having the flexibility to solve a customer’s problem with different equipment lines and a wide range of options is a major asset as we build our profile in the equipment business. Serving as a one-stop shop for our customers builds loyalty and creates value for our customers.”
Service and support
Stewart & Stevenson offers a web-based parts-ordering system and emphasizes good service. At each Develon authorized location, Stewart & Stevenson has field service technicians and mobile service trucks available to respond quickly to issues on jobsites, and telematics to enhance the efficiency of the onsite repairs.
“We intend to utilize the Develon telematics system and have the administrative employees monitor alerts,” said Carey. “For any machine down or failure codes, we want to reach out to the customer to lessen downtime. We will be proactive when it comes to fixing issues and enhancing the life of the equipment.”
Dealers and customers can access telematics data through the My Develon fleet management system on a computer or through an app on a smartphone.
“This is a win-win situation for Develon and Stewart & Stevenson,” said Morgan Stallings, senior director of product management and marketing at Develon. “We’re able to grow our dealer network in key metropolitan areas while Stewart & Stevenson adds construction equipment to its existing product offering.”
For more information on Develon products, visit na.develon-ce.com.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.