Photo by Volvo CE
Volvo CE's new 181,000-square-foot parts distribution facility in Toronto.

Volvo Construction Equipment Opens Toronto Distribution Center

Jan. 25, 2019
Volvo Construction Equipment has opened a new parts distribution center in Toronto to better serve its customers in Canada.

Volvo Construction Equipment has opened a new parts distribution center in Toronto to better serve its customers in Canada. The new facility is part of the company’s strategy to ensure the highest uptime in the industry, as it cuts delivery time and enables dealers to restock both common and business-critical components much faster.
       The Canadian distribution center increases Volvo CE’s distribution footprint and reinforces the company’s customer experience initiative. With the new center, Volvo CE will be able to deliver critical parts the next day after an order is placed to dealers in most major markets across Canada.
        “We’re very excited with the opening of this modern, efficient parts distribution center, which is part of our strategy to improve uptime not only in Canada, but across North America,” said Stephen Roy, president of Volvo CE Americas. “It shows Volvo CE’s commitment to provide our customers with premium machines and premium aftersales services.”
       Volvo CE dealers in Canada foresee huge benefits to having a distribution center based in the country. Prior to the opening of the center, the company shipped all parts to its Canadian dealers from the United States. This entailed processing through customs, which could cause delays in delivery and increase machine idle time.
     “This Canadian parts distribution facility gives our Strongco customers improved access to critical Volvo OEM parts inventory on this side of the border,” said Oliver Nachevski, vice president and chief operating officer for Strongco, a Volvo CE Canadian dealer. “This is a very exciting initiative, as both Strongco and our customers will benefit from enhanced parts availability, which enables us to offer next day express delivery capabilities.”
       Volvo CE is making impactful strides to help deliver industry-best parts service to its customers. In 2015, the company opened a 92,903 square meter (1 million square feet) distribution center in Byhalia, Miss., in addition to other parts distribution centers in Columbus, Ohio, and Reno, Nevada. The new distribution center, which is 16,815 square meters (181,000 square feet), replaced a regional parts depot in Toronto.
      Volvo Group Service Market Logistics operates the new parts distribution center, which will not only provide parts for Volvo CE dealers, but also for Volvo’s other business areas, such as Volvo Trucks.

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