JLG Announces Global Aftermarket Operations Leadership Promotions
JLG Industries has announced leadership promotions in its North American, Asia-Pacific, and Europe-Middle East-Africa-India-Russia operations.
The company named Wade Jones general manager of North America Parts, a newly created role. Jones will partner with the JLG Parts sales team while continuing to lead JLG Parts Distribution Center operations. Jones brings 13 years of JLG experience to the role, most recently as regional vice president of sales and service, and more than 20 years in the heavy equipment industry.
“Wade has the perfect blend of experience between JLG and his related external expertise to strategically lead our North American parts and distribution business,” said Andy Tacelosky, JLG chief operating officer. “He is a knowledgeable and well-respected team member, and we are excited that he has accepted this new role.”
Ken Ferguson was named general manager of North America Service and Used Equipment also a new position at JLG. Ferguson was most recently director of used equipment and brings nearly 15 years of industry experience to the post, including three years with JLG.
“Ken’s successful leadership in our used equipment sector has made a noticeable impact on JLG’s profitability and growth,” said Tacelosky. “The merger of North America Service and Used Equipment under a leader like Ken will help us to drive synergies across our business that will positively impact customer satisfaction.”
Willie van Ryneveld has been named director of customer care for the EMEAIR region. He brings more than 30 years of experience in customer and product support and manufacturing operations. He will oversee parts management, parts distribution center operations, field services and training.
“Willie has an impressive track record of customer success across well-known brands and multiple manufacturing environments,” said Karel Huijser, JLG European general manager.
David Wei was named associate director of aftermarket for JLG’s APAC operations. Wei will be responsible for the strategic direction of all service, parts sales, training and quality in the Asian region. His new role will be instrumental in developing market demand for all aftermarket customer support activities.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.