New Deutz Service Center Opens In Atlanta Area
Deutz Corp. expanded its customer support network with the addition of a new Deutz Service Center in Mableton, Ga., about 15 miles northwest of downtown Atlanta. The facility has opened as part of Deutz’s long-term commitment to strengthening service coverage across the state of Georgia.
Deutz Service Center Georgia will operate as part of a hub-and-spoke model, with Deutz Power Center Florida – North, in Jacksonville, Fla., serving as the hub and the new Mableton facility extending localized support as a spoke.
Deutz Power Centers serve as a one-stop shops that handle sales, engineering, parts and service, especially for OEMs and larger customers. Deutz Service Centers provide regularly scheduled maintenance and emergency service of Deutz engines, either at the Service Center location or at the customer’s site via traveling service technicians. Service Centers also feature fully stocked parts counters for faster repairs with less costly downtime. This approach is designed to provide customers with faster response times, easier access to service and greater overall reliability.
Both Power Centers and Service Centers serve as “one stop shops” for customers since each location has qualified technicians ready to service any piece of equipment, anytime.
"Georgia is home to a large and growing population of equipment, and this new Service Center positions us to serve those customers more effectively," said Jim Harlow, territory manager, Deutz Eastern Power Operations. "Whether it’s for scheduled maintenance or urgent repairs, our team is ready to deliver the level of service customers expect and deserve from Deutz."
Nationwide Initiative
The new Georgia Service Center is part of Deutz’s broader initiative to expand its service network nationwide, ensuring that wherever customers operate, they have access to the parts, expertise and support they need to stay up and running. In addition to Deutz engines and Deutz-powered equipment, the Mableton location will also provide service for any piece of equipment.
"The hub-and-spoke strategy ensures that customers throughout the Southeast benefit from both centralized resources and localized expertise,” said Ryan Merry, regional director, Deutz Eastern Power Operations. “By adding this location near Atlanta, we’re expanding our footprint in a way that keeps customer productivity at the center of everything we do."
Deutz Corp. also operates a value-added production facility for some of its key OEM partners, as well as an engine remanufacturing facility in Pendergrass, Ga.
To learn more about Deutz Service Centers, visit www.deutzsupport.com. For more information about Deutz Corp. and its complete line of diesel and natural gas engines, visit www.deutzamericas.com.