Volvo Extends Lifetime Warranty to Demolition and Wheeled Excavators
Volvo has extended its Lifetime Frame and Structure Warranty to include high-reach demolition excavators and wheeled excavators.
Seemingly small design differences can add up to big differences in machine durability, and Volvo is confident enough in the design of its excavators that the company has extended the warranty to cover high-reach demolition excavators and wheeled excavators. New models covered by the warranty include the EC380EHR and EC480EHR high-reach demolition excavators, as well as the EW180E, EW160E and the EW60E wheeled models. Four additional new wheeled excavator models set to debut in spring 2018 will also be covered by the Lifetime Frame and Structure Warranty.
The warranty covers the frame, boom and arm of excavators for the entirety of the initial ownership period. With the extension of coverage, the warranty now covers all Volvo excavators, as well as articulated haulers, asphalt and soil compactors, wheel loaders, skid steer loaders and compact track loaders.
“Thanks to our high standards, Volvo equipment is designed for unsurpassed longevity and durability. We’re confident in the quality of our machines and want to pass along that assurance to our customers,” said Ray Gallant, vice president, sales support at Volvo Construction Equipment. “That’s why we offer the industry’s most extensive coverage as standard.”
There are many factors that contribute to the longevity of Volvo excavators. The integrity of the equipment’s frame and structures is a result of bench durability and ultrasonic testing, booms with large cross sections, strength- and weight-optimized frames, and high-quality swing bearings, which are sealed to prevent contamination and early bearing failure. Furthermore, the frames are made with high tensile steel for long service life and low risk of fatigue.
Extending the coverage of the Lifetime Frame and Structure Warranty is one of many ways Volvo works with its customers to maintain high uptime. The recently launched ActiveCare Direct, for example, offers customers 24/7/365 active machine monitoring and monthly fleet utilization reporting. The service is available free for a year on select new machine purchases, including high-reach demolition and wheeled excavators.
For more information on the Lifetime Frame and Structure warranty, visit https://www.volvoce.com/united-states/en-us/services/promotions/lifetime-frame-and-structure-warranty.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.