Point of Rental Gives Awards for Implementing New Software
Three rental companies earned Innovation Awards for their implementation and use of Point of Rental software. The winner of the Rental Expert Award was Elite Events & Rentals, Oldsmar, Fla., for its use of Dispatch Center. As the company converted from paper-and-clipboard delivery to Dispatch Center, it was able to eliminate missed deliveries and optimize truck routes, saving time and money, and enhancing customer satisfaction with advance delivery notifications. It also provided accurate information through real-time insight when customers called asking what time their items would arrive.
Runner-up in the category was Pedersen’s Event Rentals in Seattle.
Also winning for use of Rental Essentials was Epic Event Rental in Eden Prairie, Minn., for its Online Store, using Essentials’ web service to tie inventory management to an online storefront. The feature helped the company provide a new level of customer service, as customers were able to use the web portal to reserve equipment online and get confirmation that items were available in real time, helping boost the company’s earnings 30 percent compared to 2015.
“We’re really proud of our winners this year,” said Point of Rental CEO Wayne Harris. “It’s great to be able to see how our software is helping companies and hear those success stories. And after introducing Rental Elite earlier this year, we’re looking forward to hearing what those companies are implementing in 2017.”
Point of Rental’s International Innovation Awards are given out annual at POR’s International Conference.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.