Little Beaver Adds High-Tech Equipment to Expand Production Processes
Earth drill manufacturer Little Beaver, has expanded its production capacity, streamlined the manufacturing processes and integrated new customer service software, the company said. The manufacturing improvements create an entirely computerized system that speeds the production process.
With a computer numerical control lathe, milling machine and plasma cutter, Little Beaver produces consistent, quality components in minutes. The company also began metal casting its auger connectors as a single piece for greater strength and durability compared to the welded fittings previously used.
“With the recent production changes, we can provide safe, high-quality, one-person earth drills 25-percent faster than before,” said Joe Haynes, Little Beaver president. “Process improvements also increased the drills’ quality, while new software makes it easier to track customer orders.”
In addition to new manufacturing equipment, Little Beaver invested in a product management system that gives its service team the tools to more efficiently support customers. The system tracks orders from purchase to delivery, and the software links each order to a tracking number giving customers faster responses to inquiries.
Little Beaver is based in Livingston, Texas.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.