Equipment East, based in Dracut, Mass., has been named a LiuGong Certified Cummins Service Provider. Liugong recently formed a strategic alliance with Cummins, a long-term partner and supplier of engines for LiuGong products. The goal of the partnership is to provide LiuGong and Cummins customers with enhanced customer service and support on a local level.
By becoming certified, Equipment East is now able to work directly with a Cummins distributor to secure genuine Cummins parts to perform required engine maintenance or repairs, providing a new level of convenience to their customers.
“For our dealership, this certification is invaluable,” said Giovanni Albanese of Equipment East. “It allows us to ensure that we can get our customers’equipment fixed regardless of the failure as quickly as possible, thereby eliminating or minimizing downtime. Being able to make that promise and stand behind it helps us sell LiuGong products.”