Online rental company BigRentz announced an online customer portal that will make it easier for BigRentz customers to view and manage all of their equipment rentals from any device, anytime, the company said. The responsive-design portal does not require any software downloads, and is designed to adjust to fit any screen, providing customers a consistent experience whether accessing their accounts on a smartphone, table or a desktop computer.
“Whether you are managing a warehouse, operating a logistics project or in the middle of a movie shoot, you will have access to all the equipment you will need through our online customer portal,” said Dallas Imbimbo, president and CEO of BigRentz. “The portal was born from thousands of conversations and daily interactions with our customers who wanted a single location to manage their rental activity through BigRentz. This makes the equipment rental process as easy as possible for our customers.
“In just a few clicks, our customers can place an order and schedule equipment for a project. No need to call several vendors, research equipment online or wait on the phone to negotiate rental terms. Companies can get everything done through our customer portal.”
Features of the portal include:
- Request a quote
- View rental status
- Terminate rentals
- Extend rentals
- Report issues
- Real-time notifications.
For more information, visit BigRentz.com.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.