Ir Logo Color On Black 2

Integrated Rental - Customer Support Representative

Nov. 23, 2020
Do you aspire to be a Dr. House of software? Super detail oriented? Love investigating root cause and driving issues to resolution? Do you like working with people? Do you enjoy technology and figuring out how things work? Apply now!

Do you aspire to be a Dr. House of software? Super detail oriented? Love investigating the root cause and driving issues to a resolution? Do you like working with people? Do you enjoy technology and figuring out how things work? Then our customer support rep gig could be the gig for you! 

Basic Responsibilities:

  • Manage customer support tickets.
  • Engage with software and technology.
  • Drive issues to resolution with detailed root cause analysis.
  • Prepare user documentation and training documentation as necessary.
  • Practices open and honest communications with team members and clients.

Preferred Experience:

Bachelor’s degree in Business Administration, Marketing, and/or Information Technology or equivalent experience.

Sound Like You?

  • Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written.
  • Desire to grow and learn and continually raise the bar.
  • A passion for learning and experimenting with new technologies.
  • The ability to communicate with remote developers during non-traditional business hours.
  • The ability to work effectively in a fast-paced, high energy, optimistic, team-oriented environment.
  • The ability to multi-task and perform effectively under pressure

Apply Now