United Rentals Enhances Efficiency with New Mobile App
United Rentals introduced the United Rentals Mobile App, a productivity app that helps more customer users to take full advantage of the tools and information available to them. The app brings consumer-like mobile experiences to manage worksites more efficiently, saving money on underutilized equipment, tracking equipment in real time and providing access to actionable data. The announcement was made at the 2019 Total Control & Innovation Conference taking place in San Antonio.
The United Rentals Mobile App makes everyday construction and industrial worksite tasks easier. With the app, users keep informed while on the go and can take quick actions to get work done. It provides visibility into a company’s equipment fleet across multiple projects and allows users to browse and order anytime from the United Rentals equipment inventory. The app enables users to track orders and deliveries, monitor utilization, know the precise location of rental equipment at all times, and off-rent and extend equipment rentals efficiently.
Off-renting equipment provides a strong example of the ease of use of the United Rentals Mobile App. In a single click, the app allows users to request a pickup 24/7, at a time convenient to them. Customers receive instant confirmation, which decreases the risk of discrepancies in returning equipment.
“The United Rentals Mobile App places the power of our digital tools directly with workers on the worksite so decision making is closer to the work,” said Chris Hummel, chief marketing officer, United Rentals. “The app improves business efficiency by helping the field get a handle on what equipment they have, where it is located, how much they are paying for it, how often it is being used and when they need to return it. The United Rentals Mobile App provides another channel for customers to engage with us in this digital-first world. Our digital tools allows them to access Total Control software, conduct business through UR.com and engage while on the go through a modern mobile experience, all while taking full advantage of the actionable information right in front of them.”
The United Rentals Mobile App also connects with United Rentals Total Control, a cloud-based worksite performance solution that brings together insight and action to help worksites perform better. Total Control provides a single system of record delivering visibility to manage both rented and owned equipment, including excavators, trenchers, backhoe loaders and other pieces of equipment.
The United Rentals Mobile App is offered to all customers at no charge and operates on Apple iOS and Android devices. United Rentals is initially releasing the app this week to attendees of the 2019 Total Control & Innovation Conference. Broad availability in the Apple iOS store and Google Play store is planned for early 2020. The United Rentals Mobile App is replacing the UR Jobsite Mobile App, which is being retired.
The largest equipment rental company in the world with 1,172 rental locations in North America and 11 in Europe, United Rentals operates in 49 U.S. states and every Canadian province. Based in Stamford, Conn., United Rentals is No. 1 on the RER 100.
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.