Generac Teams With SmartEquip for Enhanced OnLine Portal
Generac Mobile, a global leader in industrial mobile power equipment, has partnered with SmartEquip to enhance its capabilities on its online service portal for more accurate, efficient parts procurement that increases uptime and revenue. SmartEquip connects equipment owners to their manufacturers and dealers. The platform allows customers to research and diagnose repair parts and service items through interactive equipment diagrams, deliver ERP purchase orders and check the status of parts delivery all with a single login.
On SmartEquip users can find everything from Generac Mobile as well as Generac PRO. Equipment owners can find parts manuals with exploded views for easy part identification. Generac Mobile has taken its e-store even further, by creating an enhanced catalog that features all available parts, service maintenance kits by equipment model and product accessories. The enhanced catalog includes full-color pictures, descriptions and pricing information. Product accessories are also available for Generac Mobile products, including electrical accessories, heater duct and fuel additives to list a few.
“This enhancement to SmartEquip demonstrates Generac’s dedication to customer support throughout the product lifecycle,” said Joel Lerner, director aftermarket parts, Generac Power Systems.
Ordering Generac Mobile and Generac PRO parts from SmartEquip is easy and designed with the customer in mind. Users can simply add parts and accessories into their carts and check out. Generac Mobile offers free SmartEquip subscriptions to its customers. For more information on Generac Mobile’s SmartEquip offering, click on: https://www.generacmobileproducts.com/service-support/smartequip-landing
About the Author
Michael Roth
Editor
Michael Roth has covered the equipment rental industry full time for RER since 1989 and has served as the magazine’s editor in chief since 1994. He has nearly 30 years experience as a professional journalist. Roth has visited hundreds of rental centers and industry manufacturers, written hundreds of feature stories for RER and thousands of news stories for the magazine and its electronic newsletter RER Reports. Roth has interviewed leading executives for most of the industry’s largest rental companies and manufacturers as well as hundreds of smaller independent companies. He has visited with and reported on rental companies and manufacturers in Europe, Central America and Asia as well as Mexico, Canada and the United States. Roth was co-founder of RER Reports, the industry’s first weekly newsletter, which began as a fax newsletter in 1996, and later became an online newsletter. Roth has spoken at conventions sponsored by the American Rental Association, Associated Equipment Distributors, California Rental Association and other industry events and has spoken before industry groups in several countries. He lives and works in Los Angeles when he’s not traveling to cover industry events.