Holt Cat Selects Augmentir for Innovation and Efficiency in Service and Repair

Augmentir Inc., a leading provider of artificial intelligence-based connected worker software for industrial companies, announced recently that Holt Cat, the largest Cat machine and engine dealer in the United States, has selected Augmentir as its next-generation “Connected Worker” platform for its maintenance, repair and service operations. 

      Holt Cat sells, services and rents Cat equipment, engines and generators for construction, mining, industrial, petroleum and agricultural applications. With the selection and rollout of Augmentir's connected worker software platform, Holt Cat continues its commitment to delivering innovation in heavy equipment and engine service and repair. 

     Augmentir's software platform allows Holt Cat to:

•   Move from paper-based to digital, augmented work instructions for service, maintenance, and repair procedures

•   Accelerate onboarding and training times for new technicians

•   Provide instant training for novice technicians

•   Improve overall efficiency and tracking using Augmentir's AI-based operational insights

     "We needed a software platform that could help us reduce on-boarding time for new technicians and help us reduce the variability in our standard job times," said Brandon Acosta, vice president of enterprise operations for Holt Cat. "The Augmentir platform provides us with an easy-to-use set of tools to deliver rich guided procedures to our technicians helping them perform at their peak. Furthermore, as we continue along our journey with Salesforce Field Service Lightning, we truly believe that the seamless connectivity of Augmentir with that platform will empower our technical staff within one end-to-end digital environment; not just what to do, but how to do it."

      Augmentir's Connected Worker Platform is a comprehensive suite of AI-powered tools designed to help manufacturing and service teams improve operations, close skills gaps, capture tribal knowledge, and drive continuous improvement efforts. The platform provides tools to help teams author and publish digital work instructions and workflows and also provides an industrial collaboration solution to support remote work scenarios. In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

     "We are excited to be selected as Holt's Connected Worker platform for its service, repair and maintenance applications," said Russ Fadel, CEO and co-founder of Augmentir. "Our AI-based Connected Worker platform helps industrial companies to intelligently close skills gaps so that the entire workforce can perform at its peak. Additionally, our AI-based True Opportunity system helps companies identify the areas of largest capturable opportunity and make recommendations on how to capture them."

     With this selection, Holt Cat staff believes that they will be able to utilize the Augmentir platform in other areas of its remanufacturing and rebuild operations, and also implement a more seamless integration across its business systems and workflows.

      Holt Cat is the authorized Caterpillar heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, Holt sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications.