Manitowoc Hires Customer Service Director

Manitowoc Crane Group hired Ted Thomas as director of customer service for Manitowoc cranes for the Americas region. Thomas will report to Scott Alexander, vice president of Manitowoc Crane. Thomas will be responsible for directing customer support activities for the Manitowoc lattice-boom product line.

The company is based in Manitowoc, Wis.

“We consider this position to be a vital one,” said Alexander. “We extended our search over a broad area to ensure we hired the very best the customer service industry has to offer.”

Before joining MCG, Thomas held a variety of senior positions at Metso Minterals, including that of vice president of the company’s aftermarket operations across North and Central America.

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