Rent Talk
Lessons from the Airline Industry to the Rental Industry

Lessons from the Airline Industry to the Rental Industry

I received an e-mail from Mike Watts recently telling me he was retiring after 40 years with Sunstate Equipment and 46 years in the rental industry (see Industry News). For those of you who don’t know Watts, he’s been one of the most respected people in the rental industry for a long time and I’ve heard people express admiration for Watts from many different levels in this industry, from owners of small rental centers to yard guys and mechanics, and owners and

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